Terms of Service

These Terms of Service (the “Terms”) govern your use of the website at brainyneurals.com and its subdomains (together, the “Website”) operated by Brainy Neurals Private Limited (“BrainyNeurals,” “we,” “us,” or “our”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Website.

These Terms apply to your use of the Website only. If you become a client and engage BrainyNeurals for AI development services, that engagement is governed by a separate Master Service Agreement (“MSA”) with applicable Statement of Work (“SOW”), not by these Terms. In case of conflict between these Terms and an executed MSA, the MSA controls with respect to the engagement it governs.

These Terms form a binding legal contract between you and BrainyNeurals. Read them carefully. If you are accessing the Website on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” in these Terms refers to both you as an individual and the organization on whose behalf you are acting.

BrainyNeurals is an enterprise AI development company delivering production artificial intelligence systems for enterprise clients. The entity publishing this Website and offering these Terms is Brainy Neurals Private Limited.

The Website provides information about our services, case studies, technical blog content, an AI Readiness Assessment tool, and mechanisms to contact us about potential engagements. The Website is not itself a service — it is an informational and lead-generation resource. Our services are delivered through negotiated engagements governed by separate agreements.

Our Contact Information

Subject to your compliance with these Terms, BrainyNeurals grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for the following purposes:

• Personal browsing to learn about our services, case studies, and published content
• Business evaluation of BrainyNeurals as a potential AI development partner
• Professional research and industry learning from our published technical content
• Contacting us about potential engagements or inquiries
• Using our AI Readiness Assessment tool for internal self-assessment purposes

This license does not grant you any ownership of any content or functionality on the Website. All content and functionality remain the property of BrainyNeurals or our licensors. See Section 5 for intellectual property details.

We may revoke or modify this license at any time, with or without notice, for any reason including (but not limited to) your violation of these Terms. We may also block access to the Website for any individual visitor or visitor category at our discretion, including blocking IP addresses or regions where we identify abuse patterns.

You agree not to do, attempt, or enable any of the following while accessing or using the Website. This list is illustrative of prohibited conduct but is not exhaustive — any use of the Website that is unlawful or that damages our business or other users is also prohibited.

Prohibited Access Methods

• Using automated systems, bots, scrapers, spiders, or similar tools to access the Website without our prior written consent
• Bypassing, disabling, or circumventing any technical restrictions, access controls, or rate limits on the Website
• Accessing the Website through means not intentionally made available (API reverse-engineering, undocumented endpoints, credential misuse)
• Placing unreasonable load on our infrastructure — including but not limited to denial-of-service attacks or excessive automated crawling
• Attempting to gain unauthorized access to our systems, accounts, or data
• Using the Website in a manner that interferes with other users’ access

Prohibited Content Uses

• Copying, reproducing, or distributing Website content beyond what is reasonably required for personal browsing or internal business evaluation
• Using Website content to train artificial intelligence or machine learning models without our express written permission
• Reproducing our case studies, service descriptions, blog posts, or other content on your own properties without attribution and permission
• Using our trademarks, logos, or brand elements in ways that suggest endorsement, partnership, or affiliation that does not exist
• Reverse-engineering, decompiling, or disassembling any software or tools made available on the Website
• Modifying, adapting, or creating derivative works based on Website content without permission

Prohibited Commercial Uses

• Reselling, sublicensing, or commercially exploiting access to the Website
• Using the AI Readiness Assessment tool or other Website tools to generate reports you sell or distribute as your own
• Using Website content as a substitute for developing your own original content in any commercial context
• Scraping our service descriptions to compete with us using our positioning

Prohibited Abuse of Forms and Communication Channels

• Submitting false or misleading information through contact forms, newsletter signup, or other inquiry mechanisms
• Using forms for purposes other than legitimate business inquiry — including spam, harassment, or solicitation of our team for unrelated matters
• Impersonating others or misrepresenting your identity, affiliation, or authority
• Using our communication channels to transmit unlawful, harmful, threatening, or harassing content

Prohibited Interference

• Introducing malicious code, viruses, worms, trojans, or similar harmful software
• Attempting to interfere with the proper functioning of the Website
• Using the Website to transmit or distribute malicious content
• Probing, scanning, or testing the vulnerability of any system or network connected to the Website
• Violating any applicable law, regulation, or third-party right through your use of the Website

Consequences of Violations

Violations of this Section 4 may result in, at our discretion:

• Immediate termination of your access to the Website
• Blocking of IP addresses, devices, or accounts associated with the violation
• Referral to law enforcement where criminal conduct is suspected
• Civil legal action, including claims for damages
• Recovery of our costs and attorneys’ fees in pursuing the matter

Our Intellectual Property

The Website and all of its content are owned by BrainyNeurals or our licensors, and are protected by copyright, trademark, patent, and other intellectual property laws. This content includes but is not limited to:

• Text, graphics, logos, icons, images, photographs, and video on the Website
• The design, layout, visual interface, and user experience of the Website
• Our service descriptions, case studies, blog posts, and other published content
• Technical illustrations, diagrams, and visual assets
• Any software code, scripts, or tools made available on the Website
• The AI Readiness Assessment tool and its scoring methodology
• The compilation, arrangement, and selection of all of the above

Except for the limited license granted in Section 3, these Terms do not transfer any intellectual property rights to you. All rights not expressly granted are reserved.

Our Trademarks

“BrainyNeurals,” the BrainyNeurals logo, and other marks used on the Website are trademarks of BrainyNeurals. You may not use our trademarks:

• In ways that suggest we endorse you, your products, or your services
• In ways that imply a partnership, affiliation, or licensing relationship that does not exist
• As part of your own product or service names
• In a manner likely to cause confusion about the source of goods or services

Permitted uses include: factually describing our services in the context of your own editorial content (subject to trademark fair use standards); linking to our Website; reference in news or journalism. When in doubt, email legal@brainyneurals.com for clarification.

Third-Party Intellectual Property

Some content on the Website may be provided under license from third parties. This content remains the property of the respective third parties. Use of such content is subject to both these Terms and any applicable third-party license terms.

Content You Provide

When you submit information through the Website — for example, a contact form, newsletter subscription, or AI Readiness Assessment responses — you grant BrainyNeurals a non-exclusive, royalty-free, worldwide license to use that information for the purposes described in our Privacy Policy.

Specifically:

• You represent that you have the right to submit any information you provide
• You represent that the information you provide is accurate to the best of your knowledge
• You grant us permission to use the information for responding to your inquiry and evaluating potential engagement
• You grant us permission to use aggregated and anonymized versions of the information for internal analytics, product improvement, and aggregate reporting

We do not claim ownership of ideas, feedback, or suggestions you voluntarily submit, but we may use such ideas without compensation or attribution unless a separate agreement provides otherwise. Do not submit confidential or proprietary information to us through public forms — if you need to share confidential information, request a mutual NDA first.

Infringement Claims

If you believe content on the Website infringes your intellectual property rights, contact legal@brainyneurals.com with:

• A description of the work claimed to be infringed
• The specific location on the Website where the infringing content appears
• Your contact information
• A statement that you have a good-faith belief the use is not authorized
• A statement that the information you have provided is accurate
• Your signature (physical or electronic)

We will review infringement claims in good faith and respond appropriately.

The Website may contain links to third-party websites, services, or content, including but not limited to:

• Calendar booking via Calendly
• Social media platforms (LinkedIn, X, YouTube) for content consumption or sharing
• External articles, publications, or research papers referenced in our content
• Partner websites, certification bodies, and industry resources
• Third-party privacy policies and legal documents referenced in our content

These third-party links and services are provided for your convenience and informational purposes only. BrainyNeurals does not:

• Endorse, control, or take responsibility for third-party content
• Warrant the accuracy, completeness, or appropriateness of third-party content
• Guarantee that third-party websites will remain available or unchanged
• Guarantee that third-party services will meet your needs

Your use of third-party websites and services is governed by their own terms and privacy policies, not ours. We recommend reviewing the terms of any third-party service before using it.

We are not responsible for any loss, damage, or harm you may experience from third-party content, services, or actions. If you have concerns about third-party content on the Website, please contact us at legal@brainyneurals.com.

The Website includes forms and channels for contacting us — including a general contact form, newsletter signup, AI Readiness Assessment, and direct email addresses. The following terms apply to your use of these channels.

Nature of Contact

Submitting an inquiry through any form or channel on the Website:

• Does not create a contract, engagement, or binding agreement between you and BrainyNeurals
• Does not create any attorney-client relationship or other privileged relationship
• Does not create any obligation on BrainyNeurals to respond to, accept, or work with you
• Does not entitle you to any services or deliverables

We evaluate each inquiry on its merits and decide whether to respond, respond favorably, or decline at our discretion.

Information Submitted

When you submit information through a form:

• You confirm that the information is accurate and that you have authority to provide it
• You agree that the information may be used as described in our Privacy Policy
• You agree that we may keep records of the submission for the time period described in our Privacy Policy
• You agree that we may reach out to the contact details you provide to respond to your inquiry

Confidential Information

Do not submit confidential or proprietary information through our public forms. Information you submit is not subject to non-disclosure protections unless we have signed a Mutual NDA with you before the submission. If you need to share confidential information about an engagement scope:

• Describe your need in general terms through the contact form
• Request a Mutual NDA in your inquiry
• We will send a Mutual NDA template within 1-2 business days
• After NDA signature, you can share confidential details

Newsletter Subscription

Subscribing to our newsletter means you consent to receive periodic emails from us with technical content, case study excerpts, and occasional announcements. You can unsubscribe at any time using the link in every newsletter email. Unsubscribing does not affect our obligations under any engagement we have with your organization — it only ends newsletter delivery.

AI Readiness Assessment

The AI Readiness Assessment is an interactive self-assessment tool. By completing the Assessment:

• You agree to provide honest answers to the best of your knowledge
• You acknowledge that the tier result returned is informational and does not constitute professional advice or a commitment of any kind
• You agree that we may analyze aggregate assessment responses for research purposes in anonymized form
• You acknowledge that your assessment responses are stored for the period described in our Privacy Policy

The AI Readiness Assessment available on our Website is an interactive self-assessment tool providing informational guidance about your organization’s readiness to pursue AI engagements. Specific terms apply to its use:

Informational Purpose Only

The Assessment:

• Is an informational self-assessment tool, not a professional consultation or engagement
• Generates a tier result based on your answers to predefined questions, using a proprietary methodology we have developed
• Does not constitute professional advice, recommendation, or engagement commitment from BrainyNeurals
• Should not be relied upon as the sole basis for business decisions — for material decisions, consult professionals including your own technical and legal advisors

Your Responsibilities When Using the Assessment

• Provide honest answers to the best of your knowledge
• Understand that different answers would produce different tier results
• Acknowledge that the tool generalizes — your specific situation may not fit the tier framework precisely
• Use the tier result as a starting point for deeper analysis, not as a final determination

Our Assessment Methodology

The Assessment’s scoring methodology, question weighting, and tier definitions are our proprietary intellectual property. You may not:

• Reverse-engineer the methodology by running the Assessment with various inputs to map outputs
• Replicate the Assessment for your own commercial purposes
• Incorporate our tier structure or methodology into your own products or services
• Sell or distribute Assessment results as if they were independent professional opinions

You may: share your own tier result with colleagues at your organization for internal discussion; reference the Assessment in your own internal materials; recommend the Assessment to colleagues who might benefit from it.

Data Handling

Information you provide to the Assessment is handled per our Privacy Policy. Aggregate anonymized data from Assessments may be used to refine the tool and generate industry research; individual responses are not shared externally without your explicit permission.

The Website contains various types of informational content, including:

• Service descriptions and capability pages
• Industry-specific content (manufacturing, BFSI, healthcare, logistics, construction)
• Case studies describing engagements we have delivered
• Technical blog posts about AI architectures, tools, and practices
• Founder and leadership content
• Educational or industry-analysis content

All informational content on the Website is provided for general informational purposes. We believe the content is accurate as of the date of publication, but:

• Technology and AI practices evolve rapidly — content may become outdated
• Specific situations may differ from the generalized descriptions in our content
• Case studies describe particular engagements; your engagement may produce different results
• Industry analysis reflects our perspective; other valid perspectives exist

No Guarantee of Outcomes

Case studies and similar content describe results achieved in specific engagements under specific conditions. They do not guarantee that similar results are achievable in your situation. Multiple factors including your organizational context, data quality, team capability, and engagement scope affect outcomes.

Your Reliance

If you make decisions based on content from the Website:

• You do so at your own discretion and risk
• BrainyNeurals is not responsible for decisions based on generalized content
• For material decisions, consult directly with us under an engagement or with other qualified advisors

Content on the Website — including all service descriptions, industry content, blog posts, case studies, and assessment results — is not professional advice. Specifically, nothing on the Website is:

• Legal advice — consult qualified legal counsel for legal matters
• Financial, investment, or tax advice — consult qualified financial, investment, or tax advisors
• Medical advice — consult qualified medical professionals for health matters
• Regulatory compliance advice — consult qualified regulatory advisors for your specific compliance needs
• Engagement-specific technical advice — that is delivered through executed engagements, not through public Website content

BrainyNeurals’ service pages and industry content describe general patterns and capabilities. They are not engagement-specific recommendations. For advice specific to your situation:

• Engage us formally through a Master Service Agreement
• Consult qualified professionals in the relevant domain
• Do not rely on general Website content as substitute for professional consultation

Healthcare-Specific Content

Content describing healthcare AI use cases does not constitute medical advice, healthcare regulatory guidance, or HIPAA compliance consultation. Healthcare AI engagements we describe were delivered under specific engagement-level compliance frameworks that are not replicated or reproduced by general Website content.

Financial Services Content

Content describing banking, insurance, or financial services AI use cases does not constitute financial regulatory guidance or sector-specific compliance advice. Financial services engagements we describe were delivered under specific engagement-level compliance frameworks.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL CONTENT, FUNCTIONALITY, AND TOOLS AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, express, implied, or statutory, including but not limited to:

• Warranties of merchantability — we do not warrant that the Website is suitable for general commercial purposes beyond the informational purposes described in these Terms
• Warranties of fitness for a particular purpose — we do not warrant that the Website or its content is suitable for your specific purpose
• Warranties of non-infringement — we make reasonable efforts but do not guarantee that Website content does not inadvertently infringe third-party rights
• Warranties of accuracy or completeness — Website content is prepared in good faith but may contain errors or omissions
• Warranties of availability — we make efforts to keep the Website available but do not guarantee uninterrupted access
• Warranties that the Website will be free from viruses, malware, or other harmful components
• Warranties implied by course of dealing, usage, or trade

Some jurisdictions do not allow the exclusion of certain warranties. If you reside in such a jurisdiction, some of the above exclusions may not apply to you — in which case the relevant exclusions apply to the fullest extent permitted by your local law.

No Engagement Warranty

Website content about our services does not warrant the outcomes of any engagement we may undertake. Specific engagement warranties are addressed in Master Service Agreements, not in these Terms.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BRAINYNEURALS, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or corruption of data
• Loss of goodwill or reputation
• Business interruption
• Cost of substitute goods or services
• Any damages caused by reliance on Website content

This limitation applies regardless of the legal theory of the claim (contract, tort, negligence, strict liability, or otherwise), and regardless of whether we have been advised of the possibility of such damages.

Cap on Direct Damages

IN ANY EVENT, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE GREATER OF:

• One hundred United States dollars ($100 USD); or
• The amount (if any) paid by you directly to BrainyNeurals for Website access in the twelve months preceding the claim (note: the Website is free to access; no direct payment is typically applicable)

This cap applies because the Website is provided without charge and is informational in nature. Engagement-specific liability caps — which may be substantially higher — are addressed in Master Service Agreements.

Exceptions

The limitations and exclusions in this Section 12 do not apply to:

• Liability that cannot be excluded under applicable law (including liability for gross negligence or willful misconduct in jurisdictions where this applies)
• Our indemnification obligations under Section 13 (where applicable)
• Liability arising under a separately-executed Master Service Agreement, which has its own liability framework

Some jurisdictions do not allow certain limitations of liability. If you reside in such a jurisdiction, the limitations above apply to the maximum extent permitted by your local law.

You agree to indemnify, defend, and hold harmless BrainyNeurals, its affiliates, directors, officers, employees, agents, and licensors from and against all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to:

• Your violation of these Terms
• Your use of the Website in a manner that violates these Terms
• Your violation of applicable law through your use of the Website
• Your violation of third-party rights, including intellectual property, privacy, or contractual rights
• Content you submit or transmit through the Website
• Misrepresentation of your identity, authority, or affiliation when using the Website

Process

If a claim subject to this indemnification is made against us, we will:

• Notify you promptly in writing of the claim
• Allow you to control the defense of the claim with counsel of your choosing (subject to our approval of counsel, which shall not be unreasonably withheld)
• Cooperate reasonably with your defense

We reserve the right, at our option and expense, to assume the exclusive defense of any claim for which you would have indemnification obligations. In such case, you agree to cooperate with our defense.

You may not settle any indemnified claim without our prior written consent if the settlement would impose any obligation or admission on our part.

Governing Law

These Terms are governed by the laws of [FILL IN JURISDICTION — see Part E for decision framework], without regard to conflict-of-law principles. For EU residents, local mandatory consumer protection laws may also apply.

Dispute Resolution

[FILL IN BASED ON PART E DECISION — options include exclusive jurisdiction of specific courts, arbitration in specific location, or hybrid approach]

Changes to These Terms

We may modify these Terms at any time. When we make material modifications:

• We will update the “Last updated” date at the top of these Terms
• For material changes, we will provide at least 30 days’ notice via prominent notice on the Website before the changes take effect
• Your continued use of the Website after changes take effect constitutes acceptance of the modified Terms
• If you do not agree to the modified Terms, discontinue use of the Website

For non-material clarifications (correcting typos, clarifying language without changing substance), we may update the Terms without formal notice.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable, preserving the original intent as closely as possible.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or of any other provision. Waivers must be in writing and signed by a BrainyNeurals representative with authority.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at our discretion, including in connection with a merger, acquisition, sale of assets, or reorganization.

Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and BrainyNeurals regarding your use of the Website. If you have an executed Master Service Agreement with us, that agreement also applies to your engagement — but for Website use specifically, these Terms govern.

Priority of Documents

In the event of conflict between these Terms and our Privacy Policy or Cookie Policy, the Privacy Policy or Cookie Policy prevails for matters within their respective scopes. In the event of conflict between these Terms and an executed Master Service Agreement, the MSA prevails for matters within its scope.

Relationship of the Parties

These Terms do not create any agency, partnership, joint venture, or employment relationship between you and BrainyNeurals. You are not authorized to act on our behalf unless we expressly grant you such authority in writing.

Force Majeure

We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Notices

Legal notices to BrainyNeurals must be sent to legal@brainyneurals.com. We may send notices to you via email to any address you have provided through the Website or via prominent posting on the Website.

Contact Information

For questions about these Terms, contact legal@brainyneurals.com or write to [REGISTERED ADDRESS].